Frequently Asked Questions

We offer 2 Bedroom 1 Bathroom apartments.

Tours are completely free.

Appointments are preferred, but walk-ins are welcome.

Management is available Monday through Friday from 9 AM to 6 PM.

Please visit our online leasing portal to submit your application: Apply Here

Applications are typically approved within a few hours to 48 hours.

Up-front costs vary based on your deposit amount, if you have any pets, and move-in date. All specific costs will be detailed in your Welcome Email.

Take time to read through your lease carefully so you understand your responsibilities. Always pay rent on time, keep a renter’s insurance policy active, and submit maintenance requests as soon as you notice an issue. Staying proactive helps make your rental experience stress-free.

You can pay rent through our online portal, by check, money order, cashier's check, or WIPS.

You can pay rent online through our mobile app using your debit card, credit card, or bank account information.

Yes, there is a monthly utility fee included with your rent.

Yes, renter's insurance is required.

Residents pay a utility fee to the property that covers water, sewer, trash, preventative pest control, and 911 fees.

Residents are responsible for contacting utility providers directly. Provider information will be included in your move-in email.

The community is set up for Spectrum internet and cable services.

Yes, we currently offer a $500 referral bonus.

Guests are welcome, but residents are responsible for their conduct. Overnight guests may stay up to 7 consecutive days within a 60-day period without written permission. Extended stays must be approved by management.

We do not offer discounts for prepayment or longer leases. Rent must be paid monthly according to your lease terms.

Deposits do not transfer between communities. You would need to pay a new deposit at the new community, and your original deposit will be refunded after move-out, pending inspection.

No, subletting is not allowed.

If you need to break your lease, you'll be charged two months' rent plus you must provide 60-day notice and continue paying rent through the notice period.

Short-term leases are only available after completing your first 12-month lease term.

Yes, we offer corporate leases.

Yes, public transportation is available near the community.

Yes, you may decorate your apartment as long as it's returned to its original condition when you move out.

Our amenities include a fitness center, bark park, picnic area with grills, secured entry, intercoms, and a package receiving services.

We do not have a pool on the property.

Yes, we have ample parking available.

We do not have in-unit laundry hookups. Instead, we have laundry rooms located on the first floor of every building.

No, we do not offer furnished apartments.

Yes, we will hold packages at the leasing office for residents.

The fitness center is available 24 hours a day.

Our fitness center includes bikes, treadmills, elliptical machines, a Smith machine, and yoga mats.

Quiet hours are from 10 PM to 7 AM. There are no charges for using communal spaces.

Yes, our community is pet-friendly.

Pet fees include a $150 pet deposit, a $150 pet fee, and $35 monthly pet rent per pet.

Yes, there is a 50-pound weight limit and breed restrictions do apply.

Yes, we have a pet park on-site.

We are conveniently located off US Hwy 42 in Florence, KY. You can easily access the property from Mall Road and I-75/I-71.

The nearest cross street is US Highway 42.

Our community is near Mall Road and all the shopping centers in the heart of Florence.

We are located in the Boone County School District.

We have a dog park on-site.

Yes, there are several parks and recreational areas within a short drive that offer bike trails, including Boone County Arboretum and England-Idlewild Park.

Residents commonly shop at nearby Kroger and Walmart locations.

The nearest coffee shop is Dunkin', located less than a mile from the property.

Each apartment is professionally cleaned, inspected, and made move-in ready. This includes checking all appliances, plumbing, HVAC, and electrical systems to ensure they are working properly, as well as repainting and replacing carpet or flooring as needed.

Yes, we have on-site maintenance staff.

You can submit a work order through our mobile app, or call the office and we can submit it for you.

We have on-site maintenance staff and on-call maintenance for emergencies.

No, you don't need to be present for maintenance work.

During business hours, maintenance can let you in. After hours, you would need to call a locksmith.